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Privacy and Cookie Policy

Privacy Policy

This website ("Skyshop. lk") is operated by SUNNET Computer Tech Systems, which includes Skyshop. lk stores, and Skyshop.lk Private Sales. This privacy policy only covers information collected at this website and does not cover any information collected offline by SUNNET Computer Tech Systems. All Skyshop.lk websites are currently covered by this privacy policy.

What we collect

We may collect the following information:

  • Names
  • contact information including email address
  • demographic information such as postcode, preferences, and interests
  • other information relevant to customer surveys and/or offers
  • For the exhaustive list of cookies, we collect see the List of cookies we collect section.

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

INTERNAL RECORD KEEPING

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers, or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax, or mail. We may use the information to customise the website according to your interests.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

LIST OF COOKIES WE COLLECT

The table below lists the cookies we collect and what information they store.

Cookie Name & Cookie Description

  • FORM_KEY Stores randomly generated key used to prevent forged requests.
  • PHPSESSID Your session ID on the server.
  • GUEST-VIEW Allows guests to view and edit their orders.
  • PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history, if you have asked for this.
  • STF Information on products you have emailed to friends.
  • STORE The store view or language you have selected.
  • USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
  • MAGE-CACHE-SESSID Facilitates caching of content on the browser to make pages load faster.
  • MAGE-CACHE-STORAGE Facilitates caching of content on the browser to make pages load faster.
  • MAGE-CACHE-STORAGE-SECTION-INVALIDATION Facilitates caching of content on the browser to make pages load faster.
  • MAGE-CACHE-TIMEOUT Facilitates caching of content on the browser to make pages load faster.
  • SECTION-DATA-IDS Facilitates caching of content on the browser to make pages load faster.
  • PRIVATE_CONTENT_VERSION Facilitates caching of content on the browser to make pages load faster.
  • X-MAGENTO-VARY Facilitates caching of content on the server to make pages load faster.
  • MAGE-TRANSLATION-FILE-VERSION Facilitates translation of content to other languages.
  • MAGE-TRANSLATION-STORAGE Facilitates translation of content to other languages.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Personal information provided on the website and online credit card transactions is transmitted through a secure server. We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our website uses encryption technology, like Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address, and credit card number. Our Customer Care center and stores also operate over a private, secure network. Please note that email is not encrypted and is not considered to be a secure means of transmitting credit card information.

PRIVACY POLICY

To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner. We have posted this privacy policy to explain our information collection practices and the choices you have about the way information is collected and used. As we continue to develop our website and take advantage of advances in technology to improve the services we offer, this privacy policy likely will change. We, therefore, encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy.

OUR INFORMATION COLLECTION STATEMENT

This Statement is made by Skyshop. lk following the Laws of the Democratic Socialist Republic of Sri Lanka. The Statement is intended to notify you why personal data is collected, how it will be used and to whom data access requests are to be addressed.

THE INFORMATION WE COLLECT

Generally, you may browse the website without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this website. In some cases, if you choose not to provide us with the requested information, you may not be able to access all parts of this website or participate in all of its features. We receive and store any personally identifiable information you enter on the website, whenever you shop with Skyshop. lk online, through our catalogs, or in our stores, or information you give us in any other way, such as by subscribing to our catalogs, email, or mobile messaging. For example, we may collect the following personally identifiable information: your name, address, telephone number, mobile telephone number, driver's license number, birth date, and email address. If you use a credit or debit card or pay by check, we will also include your account number. If you use one of our services, or participate in one of our surveys, promotions, or sweepstakes, we may ask for additional information, such as your age, interests, or product preferences. From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use.

When you visit this website, our web server automatically collects anonymous information such as log data and IP addresses, and may collect general information concerning your location. We may use the automatically collected information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions.

HOW WE USE THE INFORMATION WE COLLECT

We use the information we collect for various purposes, including:

  • To complete your purchase transactions
  • To provide the services you request
  • To send you our catalogs and other offerings by mail
  • To identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you.
  • To notify you of product recalls or provide other information concerning products you have purchased
  • To improve our merchandise selections, customer service, and overall shopping experience

OTHERS WITH WHOM WE SHARE YOUR INFORMATION

The Skyshop. lk All of the above information that we collect, as described above, may be shared among all Easy Skyshop. lk entities, including Skyshop. lk stores, website, and Private Sales.

Service Providers: We also may disclose information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to: (a) manage a database of customer information; (b) assist us in distributing emails; (c) assist us with direct marketing and data collection; (d) provide us storage and analysis; (d) provide fraud prevention; and (e) provide other services designed to assist us in maximizing our business potential. We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in our agreements with them.

Other Companies: We may provide information to carefully selected outside companies when we believe their products or services may be of interest to you.

Business Transitions: We may transfer or share a copy of personal information about you in the event that Easy Skyshop. lk or one of its properties, affiliates, or subsidiaries goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets. You will be notified via email or a prominent notice on our website prior to a change of ownership or control of your personal information, if your personal information will be used contrary to this policy. However, nothing in this Privacy Policy is intended to interfere with the ability of Skyshop. lk to transfer all or part of its business and/or assets to an affiliate or independent third party at any time, for any purpose, without any limitation whatsoever. Skyshop. lk specifically reserves the right to transfer or share a copy of personally identifiable information collected from its websites to the buyer of that portion of its business relating to that information.

Compliance with Law: We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our website, to limit our legal liability, and to protect our rights or to protect the rights, property, or safety of visitors of this website or the public.

Skyshop. lk partners with advertising companies to place our advertising on publisher websites on the Internet. These advertising companies collect anonymous information about your visits to our web site. This technology involves the use of third-party cookies which allow them to develop personalized advertising so that it directly relates to offers that may be of interest to you. You may choose to opt-out of this service we have with our third-party advertising partner. We may also use a skyshop.lk cookies to provide similar enhanced online marketing to you based on your interests and preferences. You may also choose to opt out of these enhanced online marketing ads.

YOUR CHOICES REGARDING THE USE OF THE INFORMATION WE COLLECT

We provide you with a number of choices regarding our handling of your nonpublic personally identifiable information.

Direct Mail or Telephone Marketing: If you shop at the Skyshop. lk or Private Sales stores and wish to be removed from the list of customers that receive direct mail or telemarketing calls, please send an e-mail to us on support@skyshop.lk or write to Skyshop.lk Customer Care at +94 772634353  or through our facebook chat. If you choose to write to us, please include your name, address, and credit card account number (if you have one), and state one of the following:

"NO MAIL OFFERS" (if you don't want to receive offers by mail);

"NO PHONE OFFERS" (if you don't want to receive offers by phone); or "NO PHONE OR MAIL OFFERS" (if you don't want to receive either). Because customer lists often are prepared well in advance of an offering (sometimes a few months before the offer is made), you may continue to receive some offers after you send us a request not to use your information for specified marketing purposes. We appreciate your patience and understanding in giving us time to carry out your request.

COOKIES, WEB BEACONS, AND HOW WE USE THEM

A "cookie" is a small data file stored by your Web browser on your computer or mobile device [hard drive]. It allows us to recognize your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured database. A "web beacon" or "pixel tag" or "clear gif" is typically a one-pixel image, used to pass information from your computer or mobile device to a website.

We use cookies and web beacons to keep track of what you have in your shopping cart and to remember you when you return to the website as well as to identify the pages you click on during your visit to our site and the name of the website you visited immediately before clicking to the  Skyshop. lk website. We use this information to improve our site design, product assortments, customer service, and special promotions. You can, of course, disable cookies and web beacons on your computer by indicating this in the preferences or options menus in your browser. However, skyshop .lk and MySky some parts of our website will not operate correctly if you disable cookies. We may also use web beacons, and other technologies, to help track whether our communications are reaching you, to measure their effectiveness, or to collect certain non-personal information about your computer, device, or browser in order to allow us to better design future communications to you. We may contract with third parties who may use cookies and web beacons and collect information on our behalf or provide services such as credit card processing, shipping, promotional services, or data management. We call them our Customer Care Partners. These third parties are prohibited by our contract with them from sharing that information with anyone other than us or our other Customer Care Partners.

"Cookies" are little pieces of data we send when you visit our store. Cookies help us get to know you better and personalize your experience. Plus they help protect you and other shoppers from fraud.

Set your browser to accept cookies so you can buy items, save items, and receive customized recommendations. Here’s how:

ONLINE ACCOUNT REGISTRATION

To make online shopping faster and easier, you may register on Skyshop. lk website. As a registered customer, you only have to enter your shipping addresses and billing information once; they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information. If you are using a public computer, we strongly encourage you to LOG OUT at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer.

Skyshop. lk we use GDPR Standards to ensure the highest level of security of individuals’ private information

General Data Privacy Regulations (GDPR) is a set of privacy security standards adopted by the EU and is officially in compliance from the 25th of May 2018. 

GDPR introduces some noticeable changes in what kind of information is perceived as personal. In Article 4, ‘personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person including skyshop. lk customers’ numbers, ID card number, credit card number, and others which can identify a human when being associated are under your processing now.  ready for your compliance with GDPR?.

customers are free to remove all their addresses & data only by a few clicks. Permanently delete customers’ accounts Completely remove default addresses  On our customer control panel.

EMAILS

You will receive promotional emails from us only if you have asked to receive them. If you do not want to receive an email from a skyshop. lk or its affiliates you can click on the "Unsubscribe" link at the bottom of any email communication sent by us. Please allow us 3 business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.

ACCEPTANCE

By using this website, you accept the policies set forth in this Privacy Policy.

ANY QUESTIONS?

We'll be happy to provide additional information or answer any questions.

Call   : +94 772 63 43 53  /  +94 767 54 84 84

E-mail    : support@skyshop.lk

Address   : Customer Care, Skyshop.lk

SUNNET Computer Tech Systems

No. 24, Madampella Road, Kochchikade, 11540, Sri Lanka.